Zoom and Salesforce User Mapping
The Zoom App requires a Salesforce user’s email to match their email address in Zoom. If this is not configured correctly, the integration will not properly work for users. For this reason, be sure that the email address of your Salesforce users are unique and match that of their email address in Zoom.
For example, in the screenshot below, User, Integration’s email (email@example.com) must match the email address used in Zoom.